Man City x Roblox

A large-scale Roblox experience built around a live sticker-collection scavenger hunt, designed to activate Gen-Z football fans and convert play into Cityzens loyalty sign-ups. The experience blended engaging gameplay, dynamic brand storytelling, and real-time match integration to drive sustained engagement.


My Role

I led the creative vision and experience strategy from early insight through live delivery and optimisation, shaping the experience in partnership with Man City. This involved aligning cross-disciplinary stakeholders on the core idea and roadmap, defining the brand integration strategy, and guiding the 3D world design and marketing outputs. Throughout development, decisions balanced innovation with operational feasibility while maintaining quality and reliability at scale.

I led the creative vision and experience strategy from early insight through live delivery and optimisation, shaping the experience in partnership with Man City. This involved aligning cross-disciplinary stakeholders on the core idea and roadmap, defining the brand integration strategy, and guiding the 3D world design and marketing outputs. Throughout development, decisions balanced innovation with operational feasibility while maintaining quality and reliability at scale.

I led the creative vision and experience strategy from early insight through live delivery and optimisation, shaping the experience in partnership with Man City. This involved aligning cross-disciplinary stakeholders on the core idea and roadmap, defining the brand integration strategy, and guiding the 3D world design and marketing outputs. Throughout development, decisions balanced innovation with operational feasibility while maintaining quality and reliability at scale.

Man City
Man City
Man City

The Goal:

Create a platform-native experience that deepened engagement with existing City fans, attracted new audiences beyond traditional football marketing channels, and used gameplay, competition, and rewards to make Cityzens Membership sign-up feel like a natural part of play rather than a forced step.

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The Challenge

Design an experience that reacted to live match data, triggering in-game events and exclusive content drops when goals were scored and deliver this reliably at massive scale while navigating Roblox’s restrictions on directing players off-platform into the Cityzens Membership flow.

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The Result

The campaign achieved deep engagement through a reward-led competition mechanic that drove repeat plays and urgency, resulting in 56.9M unique players, 75.4M total plays, 301M brand impressions, and over 6,000 Cityzens Membership sign-ups at scale.

56.9M

56.9M

Unique Players

Unique Players

75.4M

75.4M

Total Plays

Total Plays

6K+

6K+

Cityzens loyalty sign-ups

Cityzens loyalty sign-ups

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© 2026 Nick Wilkinson. All rights reserved.

© 2026 Nick Wilkinson. All rights reserved.

© 2026 Nick Wilkinson. All rights reserved.